US Auto Parts Direct

Collection of Information

At US Auto Parts Direct, we collect personal information that you voluntarily provide to us when using our website, including your name, email address, phone number, and other details necessary to respond to your inquiries or provide our services.

We also collect certain non-personal information automatically through cookies and other tracking technologies to improve your browsing experience and analyze website traffic.

Use of Personal Data

Your personal data is used solely to communicate with you, provide requested services, improve our website, and comply with legal obligations. We do not sell, trade, or rent your personal information to third parties.

• Responding to your inquiries and providing customer support.
• Improving our products, services, and website functionality.
• Sending relevant updates and promotional information (with your consent).
• Ensuring compliance with legal and regulatory requirements.

Rights Regarding Personal Data

You have the right to access, correct, or delete your personal data at any time. You can also withdraw consent for receiving marketing communications and request that we stop processing your personal data where applicable.

Cookies

Our website uses cookies to enhance user experience, remember preferences, and analyze site traffic. Cookies do not contain personal information and can be managed or disabled through your browser settings.

By using our website, you consent to the use of cookies in accordance with this policy.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our team continuously reviews security procedures to ensure your information is safe.

• Secure server environments and encrypted data transmission.
• Regular security audits and employee training.
• Access control policies limiting data access to authorized personnel only.
• Incident response plans to address potential data breaches promptly.

Changes to this Privacy Policy

US Auto Parts Direct may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed about how we protect your information.

Significant changes will be communicated via our website or direct contact methods.

How We Protect Your Data

We use industry-standard security technologies and procedures to safeguard your personal data, including SSL encryption, secure access controls, and data backup protocols to ensure data integrity and confidentiality.

Industry Regulatory Disclosure Requirements

We comply with applicable data protection laws and industry regulations to protect your privacy rights. In some cases, we may be required to disclose your personal data to comply with legal obligations or respond to lawful requests by public authorities.

Refund Policy

At US Auto Parts Direct, your satisfaction is important to us. We aim to provide high-quality auto parts and excellent customer service. If you are not satisfied with your purchase, we offer a refund under the following conditions:

• Refund requests must be initiated within 30 days of the delivery date.
• The item must be returned in its original condition, unused, uninstalled, and in the original packaging.
• All returns require a Return Merchandise Authorization (RMA) number. Please contact us to obtain one before returning any item.
• Shipping charges are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).
• Electrical and special-order parts are not eligible for return unless found to be defective.

To request a refund, contact our support team at info@usautopartsdirect.com or call +1 (928) 492-0728. Once we receive and inspect the returned item, we will notify you of approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 5–7 business days after receiving the returned product.